Help Desk Technician Network+
Course number: NTWK-CGI001
Overview:
The CompTIA® Network+® course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career. If you are pursuing a CompTIA technical certification path, the CompTIA A+ certification is an excellent first step to take before preparing for the CompTIA Network+ certification.
The CompTIA® Network+® course can benefit you in two ways. It can assist you if you are preparing to take the CompTIA® Network+® examination. Also, if your job duties include network troubleshooting, installation, or maintenance, or if you are preparing for any type of network-related career, it provides the background knowledge and skills you will require to be successful.
Target Student:
This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems to prepare for the CompTIA® Network+®, or who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration. A typical student taking the CompTIA® Network+® course should have a minimum of nine months or more of professional computer support experience as a PC or help desk technician. Networking experience is helpful but not mandatory; A+ certification or equivalent skills and knowledge is helpful but not mandatory.
Prerequisites:
To ensure your success, you will need basic Windows end-user computer skills. To meet this prerequisite, you can take any one or more of the following COMNet Group Inc. courses, or have equivalent experience:
- Using Microsoft® Windows® 8
- Microsoft® Windows® 8 Transition from Windows® 7
In addition, we highly recommend that you hold the CompTIA A+ certification, or have equivalent skills and knowledge. You may want to take the following COMNet Group Inc. course: CompTIA® A+® Certification: A Comprehensive Approach
Course Outline
- Topic A: Networking Terminology
- Topic B: Network Categories
- Topic C: Standard Network Models
- Topic D: Physical Network Topologies
- Topic E: Logical Network Topologies
- Topic A: Data Transmission Methods
- Topic B: Media Access Methods
- Topic C: Signaling Methods
- Topic A: Bounded Network Media
- Topic B: Unbounded Network Media
- Topic C: Noise Control
- Topic D: Network Connectivity Devices
- Topic A: Ethernet Networks
- Topic B: Wireless Networks
- Topic A: The OSI Model
- Topic B: The TCP/IP Model
- Topic A: The TCP/IP Protocol Suite
- Topic B: IP Addressing
- Topic C: Default IP Addressing Schemes
- Topic D: Create Custom IP Addressing Schemes
- Topic E: Implement IPv6 Addresses
- Topic F: Delivery Techniques
- Topic A: Assign IP Addresses
- Topic B: Domain Naming Services
- Topic C: TCP/IP Commands
- Topic D: Common TCP/IP Protocols
- Topic E: TCP/IP Interoperability Services
- Topic A: Switching
- Topic B: Enable Static Routing
- Topic C: Implement Dynamic IP Routing
- Topic D: Virtual LANs
- Topic E: Plan a SOHO Network
- Topic A: WAN Transmission Technologies
- Topic B: WAN Connectivity Methods
- Topic C: Voice over Data Transmission
- Topic A: Remote Network Architectures
- Topic B: Remote Access Networking Implementations
- Topic C: Virtual Private Networking
- Topic D: VPN Protocols
- Topic A: Computer Security Basics
- Topic B: System Security Tools
- Topic C: Authentication Methods
- Topic D: Encryption Methods
- Topic A: Network Perimeter Security
- Topic B: Intrusion Detection and Prevention
- Topic C: Protect Network Traffic Using IPSec
- Topic A: Network-Based Security Threats and Attacks
- Topic B: Apply Threat Mitigation Techniques
- Topic C: Educate Users
- Topic A: Network Monitoring
- Topic B: Configuration Management Documentation
- Topic C: Network Performance Optimization
- Topic A: Network Troubleshooting Models
- Topic B: Network Troubleshooting Utilities
- Topic C: Hardware Troubleshooting Tools
- Topic D: Common Connectivity Issues
Classroom
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